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Deposit Policy

Learn about our deposit policy and how it works.

Why do you require deposits?

There are three reasons we require deposits.

1. To deliver the best possible client experience

What makes TAP AND SHINE  a unique and popular choice in Calgary is the flexibility and convenience we offer, unlike most ceramic coating shops (where it’s only their terms – IF you ever hear back from them). 

Combined with our world-class workmanship and standard of excellence, Tap And Shine always strives to deliver the best possible client experience.

In order to maintain an exemplary client experience and serve the market to the best of our ability, we allow you to reserve a timeslot.

We have a limited number of daily slots and do our best to service same-day appointments.

When you book with Tap and Shine, your timeslot is reserved for you, and you alone. 

The last thing we want is your coating installation to get delayed because someone else kept taking up available slots due to constant rescheduling.

Deposits are a great way to ensure your vehicle gets the attention and love it deserves – from start to FINISH.

2. To make you a top priority

All our ceramic coating installs include exterior washes, clay bar, polish/paint correction, and more – on the house.

Our mission is to deliver a superior client experience and a perfect install – so when your friends and family ask you where you got your ceramic coating done, you refer us without hesitation.

Deposits allow us to ensure we’re prioritizing those that actually need our help.

3. To deliver the best possible work environment

Where our competition invests in self-promotion or other areas, we invest directly in our team.

This means we invest in their skills, training, tools, work environment, and job satisfaction. 

Deposits give our team the confidence and security that their time will be spent serving Calgary, rather than sitting around hoping an appointment shows up.

How It Works: Deposit Terms

Since we make our booking calendar public and have limited availability, we use this deposit to hold your spot and reduce the number of ‘bad’ appointments.

  • Once your coating install is complete, your deposit will be applied as a credit towards your final invoice/payment. You may cancel or reschedule your appointment at any time with minimum 48 hours notice, using the link provided in your appointment confirmation email.
  • A confirmation email with your appointment information will be sent to the registered email address once your appointment has been confirmed.
  • If you cancel or reschedule 48 hours or more before your appointment time, you can apply it towards your next appointment or get a refund your deposit towards your original payment method within 3-5 business days.
  • If you fail to give us 48 hours cancellation/rescheduling notice before your confirmed appointment time, you forfeit your deposit.

We retain the right to reschedule or cancel appointments as necessary. If we reschedule or cancel your appointment after it has been confirmed, you are entitled to a refund of the deposit or you can use it as a credit towards your final invoice/payment.

Deposits are used as credits towards your final payment when:

You show up at the confirmed appointment time (within 15 minutes of appointed time)
Your coating installation is completed successfully
You reschedule your appointment with minimum 48 hours notice (either using the link provided in the appointment confirmation email or by speaking with our team on the phone)
Tap And Shine reschedules your appointment after it has been confirmed

Deposit refunds can be requested when:

You cancel a confirmed appointment with minimum 48 hours notice
Your appointment gets cancelled by Tap And Shine due to no fault of your own
We're unable to complete your coating installation due to supply, space, or staff shortage

Deposits are forfeited (non-refundable) when:

No Shows: You fail to show up within 15 minutes after your confirmed appointment time without providing 48 hours notice
You cancel or reschedule your appointment with less than 48 hours notice

Questions? We're here to give you the clarity you need.

If you have any questions or need clarification on Tap And Shine’s deposit policy, you can always email us at hello@tapandshine.com, send us a message using the chat, or text us at (587) 741-1555.

PS: Did you know that you get FREE Reapplication Guarantee within 30 days of any Ceramic Coating install? Plus if you’re still not happy with our workmanship and service, you simply don’t pay!

What are you waiting for? Click the button below and request an quote instantly!

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Our Services

Unlike ANY other Calgary PPF or Ceramic Coating shop – We’re the FIRST and ONLY shop in Calgary to offer a 100% Money Back Guarantee.
We stand behind our quality of work and put our name behind our work. Meaning if you’re not happy with our workmanship or service, you simply don’t pay!

AUTOMOTIVE SERVICES
ARCHITECTURAL

Residential & Commercial Services

As Calgary’s FIRST Surface Protection Specialists, we also offer residential & office window tinting and countertop protection films.

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Industry Leader
Our team has decades of combined experience installing ceramic coating, tint, PPF, and vinyl wraps.
100% Money Back Guarantee
If you're still not happy with the workmanship or the service... YOU SIMPLY DON'T PAY!
Free Shuttle Service Available
We offer complimentary 2-way Uber rides anywhere in Calgary on select ceramic coating packages.
Fast Same-Day Bokings
We'll do our absolute best to get you booked in within 24 hours.
FREE Unmatched Warranty
All our coating installs are guaranteed to last, depending on the coating you choose.

Located at:

4509 1 St SE
Calgary, AB T2G 2L2

We’re located just two blocks southeast of Macleod Trail and 42 Ave SE.

*10 minutes from downtown*
*3 minutes from Chinook Mall*

By Appointment Only